1mcuci Privacy Policy – Our Commitment to Protecting Your Personal Data

This Privacy Policy ("Policy") describes how the online gaming platform 1mcuci collect, use, store, disclose, and protect your personal information when you use our website, mobile app, and all services provided by us.

We regard data protection not merely as a legal obligation, but as the foundation of trust we build with every member. All our data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

This Policy applies to all users of the 1mcuci regardless of how you access our services — whether via the website, iOS app, or Android app.

Depending on how you interact with the platform 1mcuci, we may collect the following categories of information:

Information You Provide Directly:

• Full name, date of birth, and identity card or passport number for the KYC process
• Email address and mobile number for account communications
• Financial information such as bank account or e-wallet details for deposit and withdrawal purposes
• Identity verification document images uploaded during the verification process

Automatically Collected Information:

• IP address, web browser type, and your device's operating system
• Logs of the time and date of access to our platform
• Game history, total wagering, and in-platform activity
• Cookie and tracking technology data permitted by your browser settings

The personal data we collect is used solely for legitimate purposes that are clearly stated to you. The primary purposes for data use at 1mcuci is as follows:

• Account Processing: Creating, verifying, and managing your account, including the mandatory KYC process
• Financial Transactions: Processing deposits and withdrawals securely through integrated payment channels
• Platform Security: Detecting and preventing fraudulent activity, money laundering, and unauthorised access
• Legal Compliance: Complying with Malaysia's legal obligations and regulatory reporting requirements
• Service Communications: Sending important notifications related to your account, transactions, and security
• Personalise Your Experience: Personalising platform content based on your preferences and gaming habits
• Responsible Gaming: Monitoring playing patterns to identify and assist players who may be experiencing problems

Where you have given your consent, we also use your contact information to send promotional offers and the latest updates about 1mcuci. You may withdraw this consent at any time through your account settings.

1mcuci does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is our absolute commitment.

However, under certain circumstances, we may need to share some of your information with the following parties:

• Payment Service Provider: Payment gateways and financial institutions that process your deposit and withdrawal transactions
• Identity Verification Provider: Third-party KYC services that help us securely verify your identity
• Regulatory Authority: Regulatory bodies, law enforcement agencies, or courts when required by law
• Technology Partners: Cloud infrastructure providers and technical services required for the operation of our platform

Every third party that receives your data is required to sign a strict data protection agreement and may only use that information for purposes agreed upon with us.

We invest seriously in security infrastructure to protect your data from unauthorised access, loss, or accidental disclosure. Key security measures we have in place include:

• 256-bit SSL Encryption: All communications between your device and 1mcuci servers are protected by bank-grade encryption
• Static Data Encryption: Sensitive data stored in our databases is also encrypted and not stored in plain text
• Two-Factor Authentication (2FA): An additional security layer is available and encouraged for all accounts
• Real-Time Monitoring: Our AI system monitors every transaction and access attempt to detect suspicious patterns
• Regular Security Audits: Penetration testing and security audits are conducted regularly by independent parties
• Internal Access Controls: Only authorised personnel may access your data, and every access is logged

Platform 1mcuci uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use include:

• Essential Cookies: Required for core platform functions such as login and session security — these cookies cannot be disabled
• Performance Cookies: Helping us understand how users interact with the platform for continuous improvement
• Functional Cookies: Saving your preferences such as language and display settings for a more personalised experience

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the full functionality of the 1mcuci platform.

Your data is stored on secure servers located in internationally certified data centres. Retention periods vary depending on the data type and applicable legal requirements:

• Active account data: For the duration your account remains active
• KYC and financial data: Minimum 7 years after account closure (PDPA requirement)
• Access and security logs: 2 years from the date of creation
• Marketing data: Until you withdraw your consent

In some cases, data processing may involve transfers to other countries with equivalent data protection standards. We ensure all such transfers comply with PDPA requirements and are protected by adequate contractual safeguards.

As a user 1mcuci, you have certain rights under Malaysia's PDPA regarding your personal data. These rights include:

• Right of Access: You have the right to request a copy of the personal data we hold about you
• Right to Rectification: You may request the correction of inaccurate or incomplete data
• Right to Erasure: Under certain circumstances, you may request that we delete your data
• Right to Withdraw Consent: You may withdraw consent for marketing at any time
• Right to Object: You may object to the processing of your data for specific purposes

To exercise any of these rights, contact our customer support team 1mcuci via live chat on the platform. We will endeavour to resolve your request within 30 business days.

Platform 1mcuci is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals below that age.

If we discover that we have inadvertently collected personal data from a minor, the account in question will be terminated immediately and all data will be deleted as soon as possible.

Parents or guardians who discover that their child has registered an account on our platform are urged to contact our support team immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document
• Sending a notification to your registered email address (for major changes)
• Displaying a clear notice on the platform's home page for a specified period

Continued use of the platform 1mcuci after any changes are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.